Client Development Officer Jobs

We are looking for a Policy Officer within our Service Delivery Team. You will have demonstrable understanding of health and social care policy and related public policy developments in the UK, as well as an understanding of how policy decisions are influenced and made. You will have knowledge and experience of research and analysis relevant to health policy, as well as familiarity with and understanding of the core principles of both quantitative and qualitative research.

Salary: £40,708 - £43,615 per annum

Contract period: Permanent

Reporting to: Group Chief Executive

Team: Service Delivery

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will support the development and implementation of Picker's policy influencing strategy to make person centred health and social care a reality for everyone. You will be responsible for monitoring policy and political developments, promoting evidence-based policies to advanced person centred care and building and maintaining relationships within the health policy world. You will leave on the development of policy outputs including briefings, position statements and white papers, working with colleagues to build evidence and articulate Picker's messages.

This role

In this role, you will:

• Develop and maintain a good understanding of key health and social care policy and political developments
• Lead on or assist with a range of high-profile policy projects, including the planning and development of projects, and contributing to analysis, writing and publication.
• Identifying opportunities to contribute to public policy debates in health and social care, using evidence from Picker’s work and from the public domain to provide insightful thought leadership.
• Work collaboratively with colleagues to support policy analysis, responsive policy work, and to enhance Picker’s external profile across various audiences.
• Lead on and assist with written outputs, such as topic-specific briefing papers, website copy, presentations and blog posts to communicate the findings of our work.
• Carry out literature reviews and rapid scans of data and evidence to scope public policy positions on a range of key issues.
• Present evidence and findings (both in writing and orally) about highly complex and sometimes contentious subjects to a wide range of audiences, ensuring an understanding of the subject and issues arising and enabling informed decision making
• Support the drafting of responses to consultations, policy briefings, and other public policy initiatives, including relevant third party publications.
• Build and maintain relationships with external stakeholders, partners, and collaborators relevant to our policy portfolio, including academic and health and social care policy communities.
• Work collaboratively with other teams, creating strong links between other programmes and projects, to promote the use of services, products and survey findings that improve the quality of healthcare.

About You

You will have:

• Understanding of health and social care policy and related public policy developments in the UK
• Understanding of how policy decisions are influenced and made
• Knowledge and experience of research and analysis relevant to health policy. This might include synthesising different kinds of evidence, carrying out interviews, or analysing data
• Familiarity with and understanding of the core principles of both quantitative and qualitative research including strengths and limitations of different approaches and their use in different contexts
• Evidence of being able to produce high quality written work for a range of audiences
• Experience of developing and maintaining relationships with external stakeholders, collaborators or partners
• An interest in healthcare quality and person centred care
• Ability to analyse complex policy issues, assess their implications for Picker and our beneficiaries, and provide evidence-based recommendations
• Excellent project management skills with a track record in undertaking and managing policy and/or research projects
• Ability to present data and information to a wide range of audiences through formal and informal presentations, both written and oral
• Ability to work independently under managerial direction, seeking advice on company policy or resource issues as required, and gain required approval at predetermined stages of projects
• Educated to degree level or equivalent in a relevant discipline (or equivalent experience)

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Fundraising Development Manager

Fixed-Term, (Maternity Cover) Part-Time, Term-Time only

15 hours per week (flexible)

Pay Scale : H8, point 23 to H9, point 28  (dependent on experience)

Required : April / May 2024 

We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.

If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.

Events Officer
Working Hours:  30 to 37 Hours per week
Salary: FTE up to £30,000 per annum, (pro rata)
Contract: FTC Maternity Cover up to 12 months 
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!

How will you make a difference? 

Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home to be agreed with line manager
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team

• Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
• Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
  
• Assist the Head of Fundraising & Communications  in the development and delivery of hyh’s Events and Communications Plans
• Update donor CRM databases and website

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

View this video for more information from Rebecca about the role.https://youtu.be/6Y9W-j2ZTqY 

hyh strives to be an equal opportunities employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Reporting to: Head of Finance and Resources

Responsible for:  None

Hours: 36 hours per week (9am-5pm)

Location: The main place of work will be: Orchard House and other locations from time to time.

Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. It provides a range of

support services in Advocacy, Welfare Benefits, Social Networks, Therapeutic Services, Health and Wellbeing, Social Inclusion, Activities and Information.

Purpose of the role:

The Facilities Officer role is pivotal in overseeing and managing property operations within the UK market. This position is designed to ensure the efficient utilization of properties, adherence to Health and Safety (H&S) regulations, and optimization of net income generated by investment properties. The key objectives of the role align with UK-specific property management and compliance standards.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Our vision is for an environmentally engaged society with better connections to nature. 

Our mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. We do this through grant support, direct delivery, research and advocacy.

The Role

In this new role as a Development Surveyor at the Trust, you'll play an important part in advancing our Property Strategy, taking forward capital projects, in support of extending our charitable impact and growing our income to do so. Working closely with the Property Director, you'll lead multiple capital projects of differing scales and varying timelines, focusing on the redevelopment of rural assets, brownfield sites, and new developments focused on rural land and property.

Your expertise will be instrumental in managing relationships with partners, planning authorities, consultants and influential stakeholders to ensure successful project outcomes. You'll be part of the Head Office-based Property team, with occasional travel to our rural landholdings across England.

Main Accountabilities:

• Assess and manage the Trust's portfolio of capital projects with a focus on maximising value and impact.
• Lead the development process from inception to completion, ensuring alignment with the Trust's strategic objectives and values.
• Cultivate and maintain productive relationships with stakeholders and potential partners to advance developmentprojects.
• Serve as a Trust ambassador, representing our interests in various forums and engagements.
• Provide expertise in financial and development appraisals to guide decision-making.
• Provide regular progress updates to the Property Director, addressing risks and opportunities.
• Oversee local consultations and stakeholder engagement to ensure project alignment.
• Manage contracts and negotiations to ensure timely and cost-effective project delivery.
• Co-ordinate design team meetings and liaise with professionals to drive project success.
• Conduct post-completion evaluations to capture feedback and improve future processes.

Person Specification:

Specific Requirements

• Proven track record in managing development projects, with a focus on rural property.
• Understanding of rural property characteristics and relevant legal frameworks.
• Proficiency in Health & Safety laws and regulations.
• Strong grasp of technical and contractual aspects of project development.
• Experience in financial modelling and analysis.
• Skilled in co-ordinating multiple external consultants, contractors, and planners.
• Ability to effectively communicate complex concepts and findings.

Personal Qualities

• Motivated and results-driven with a commitment to excellence.
• Confident leadership skills with the ability to influence and engage stakeholders.
• Strong communication skills, both written and verbal.
• Detail-oriented with excellent organisational skills.
• Ability to thrive under pressure and meet tight deadlines.
• Collaborative mindset with a focus on cross-organisational alignment.
• Comfortable navigating complex contracts and commercial environments under time constraints.

Skills and Knowledge

• Degree or equivalent qualification or experience in surveying, property management or development, pre-construction project management (client side), or related field.
• Membership in a relevant professional body (eg, RICS, PMI).
• Proficiency in MS Office suite and development-specific software.
• Experience with GIS mapping software is desirable.

How to Apply

In the first instance, please download, complete and save the Application Form available via The Ernest Cook Trust website and then Upload your completed application form to our recruitment portal (The link is posted on the job description on our website).

(CVs will not be accepted)

Closing Date

Monday 13 May 2024 at 17:00.

1st Interviews

Monday 3 June 2024 at Fairford, Gloucestershire GL7 4JH.                                                                                           

2nd Interviews

Monday 17 June 2024 at Fairford, Gloucestershire GL7 4JH.                                                                                     

Find more information about The Ernest Cook Trust on our website.

We look forward to hearing from you.

ABOUT US

As a landowning educational charity, the Trust is uniquely placed to share its woodlands, farms and natural habitats to inspire a greater love and understanding of the natural world, farming and sustainability. We do this for children, young people, their families and communities, particularly those who face barriers to accessing and participating in the outdoors.

We are part of an impressive community of networks and organisations across the UK, working to help create a more environmentally engaged society. Our work is increasingly done in collaborations and partnerships with like-minded organisations, particularly with our funding partners, whose contribution significantly boosts the scale and reach of our work.

The Trust’s Estates

The Trust owns and manages over 9,000 hectares of land and property made up of mainly let farmland but also 584 hectares of woodland, houses, cottages and a growing commercial portfolio. Land is owned in six counties: Buckinghamshire, Cumbria, Dorset, Gloucestershire, Leicestershire and Oxfordshire. These rural landholdings are managed for income return and capital growth, whilst seeking ways to improve the environment and important habitats, evolving and protecting the landscapes.

Active management dictates that we are constantly looking for new opportunities and ways to evolve and improve our income stream in support of the Trust’s overall charitable object, which is education. These already include long-term housing development proposals, natural capital and carbon, and biodiversity net gain projects alongside other long-term ambitious plans.

OUR VALUES

The unique spirit of The Ernest Cook Trust is best expressed through our values:

Cultivating Connections
At the heart of our work lies the belief that meaningful and lasting change happens through the cultivation of connections. We value the relationships we build with the people and communities we serve, as well as each other and the partnerships we form with like-minded organisations. We understand that these connections create the conditions for people and places to flourish.

Freedom to Try
We embrace a culture of innovation and resilience, where both our team members and the individuals we serve have the freedom to try new things. This value encourages a dynamic and adaptable approach, nurturing trust and courage in ourselves and others.

Progressive Stewardship
We believe in responsible, forward-thinking management of our outdoor resources, as places where diversity can thrive. By actively caring for the environment, we ensure that the beauty and benefits of the outdoors are accessible to all, changing lives through individual and shared positive experiences.

WHAT TO EXPECT

Join our growing team at the Trust for a friendly and rewarding experience. We offer competitive salaries, a range of benefits plus a training budget for your personal growth.

We currently have around 45 members of staff based either at our Gloucestershire Head Office, across our UK landholdings and in our regional hubs (Gloucestershire, Cumbria/Lancashire, Leicestershire) or working hybridly.

Enjoy our generous benefits:

• 10% employer pension contribution (5% from employees)
• 27 days annual leave, plus statutory holidays.
• Life Assurance.
• Access to Employee Assistance Programme, providing 24/7 support for health, mental wellbeing, and more.
• Dynamic, creative, and welcoming work environment.

Working for us will involve wellies, because we firmly believe that everything is better outdoors!

Equity, Diversity and Inclusion

Embracing diversity is an essential part of the work of The Ernest Cook Trust. We are committed to treating everyone as a unique individual, fairly and with respect, irrespective of race, disability, age, gender, marital status, sexual orientation, or religion. We are committed to ensuring equality, respect, and safety for all, and prioritising the wellbeing of the children, young people and vulnerable adults we support. Our safeguarding policy can be found here.

The appointment will be subject to satisfactory background checks including Disclosure and Barring Service and relevant online searches to comply with best practices in Safeguarding, and proof of the right to work in the UK.

We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.

The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.

We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.

Essential information

Hours: 35 hours per week (full time)

Salary: £42,478 – £47,903 per annum plus 6% pension contribution

Annual leave: 28 days + English Bank Holidays

Contract: Permanent, subject to passing a 3-month probation

Application deadline: Midnight Monday 6th May 2024

Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ

Pleaes refer to the attachment for the job description

To apply please submit:

• An up-to-date CV
• A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description

Details of email address to send completed CV and supporting statement is available on the Action Foundation website.

If you have any queries or would like an informal chat about the role, please contact Duncan McAuley and provide contact details. Details available on Action Foundation website.

Learning and Development Coordinator

Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors. 

Fixed-Term One-Year Contract 

Responsible to: Associate Director of Programmes 

Location: London, UK or Amman, Jordan 

Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan 

This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients. 

REDR UK AND THE WORK WE DO  

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals. 

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.

ABOUT THIS ROLE 

The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings. 

JOB DESCRIPTION

Main Duties, Responsibilities and Accountabilities 

Ensure that the quality of our L&D services and material is maintained, improved and expanded: 

• Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning 
• Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
• Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
• Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
• Contribute to the development or updating of RedR UK’s L&D and eLearning strategies 

Support the delivery of RedR UK's demand-led services to a consistently high standard: 

• Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings 
• Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services 
• Where appropriate, design and/or deliver learning/training services directly to the participants 
• Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects 
• Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities 

Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services: 

• Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc. 
• Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required 
• Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs 

Ensure that RedR UK services meet the needs of the sector and work to expand our reach: 

• Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly 
• Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation 
• Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme 
• Represent RedR UK at selected external events and forums, as appropriate 
• Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System 

Additional responsibilities: 

• All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability 
• Manage special or project budgets as required and agreed with the Line Manager 
• Undertake other tasks as reasonably requested by the Line Manager 

PERSON SPECIFICATIONS 

Essential 

• Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements 
• Experience managing Learning Management Systems, especially Moodle 
• Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
• Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data 
• Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills 
• Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard 
• Good workload management skills and ability to use initiative to solve problems 
• Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks 
• Excellent oral and written English language skills 

Desirable 

• Certificate in learning technologies, ICT, instructional design, or similar 
• Qualification in Humanitarian Action, Disaster Management, Development Studies or similar 
• Fluency in French, Arabic, Portuguese or Spanish 
• Ability to deliver trainings in a language other than English 
• Experience developing or administering an LMS 
• Experience of working with academic institutions on the assessment of learning 
• Experience in graphic design, video editing, audio editing 

Make it happen: apply now 

To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.

We are looking for a Marketing and Communications Officer within our Platform Service Team. You will have demonstrable experience in a marketing or communications role, as well as experience of dealing with a range of media including maintaining and developing websites. You will also have experience of writing case studies, blogs and other communications and using social platforms to develop communities.

Salary: £31,016 - £35,446 per annum

Contract period: Permanent

Reporting to: Marketing and Communications Manager

Team: Platform Services

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will support the delivery of all internal and external communications activities, the delivery of PR strategies and campaigns to increase Picker's media profile and broader communication and organisation brand objectives. You will work to ensure the consistency and quality of all external communications and to disseminate the organisation's evaluation/improvement activity, research outputs and policy messages, via our website, newsletter and social channels.

This role

In this role, you will:

• Support the Marketing and Communications Manager in developing the organisation's communications strategy
• Help to implement communications initiatives
• Support the teams with the development and dissemination of effective marketing materials
• Provide editorial support and copywriting expertise to other teams so that accurate copy is produced in line with brand image and protocols
• Work collaboratively with other teams, creating strong links between other programmes and projects to ensure the successful implementation of marketing and communication campaigns
• To support the production of written content such as blogs and case studies
• Work with our PR consultant to distribute press releases and external content
• Monitor the media and wide external environment to identify opportunities for Picker to raise its media profile
• Support and implement a variety of internal communications to enhance employee engagement and retention
• Responsible for the day to day maintenance and ongoing development of the website
• Coordinate all social media activity
• Develop ideas for our social content to increase its appeal
• Monitor SEO rankings, optimise content and improve website performance

About You

You will have:

• Experience of working in a Comms or Marketing role
• Experience of dealing with a range of media
• Experience of using social platforms to develop communities
• Experience of maintaining and developing websites
• An interest in healthcare quality and person centred care
• Ability to work independently, initiating new communications activities under managerial direction
• Experience in using graphic design software such as Adobe InDesign or Photoshop

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.

The Programme Officer will be responsible for coordinating and delivering a number of our services.  You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.

You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.

The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.

In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.

We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.

Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.

You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.

The role

MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.

The Community Alliance team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Alliance service is the responsibility of the Haringey Community Alliance Manager.

Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.

Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.

to this post will be subject to a satisfactory Disclosure and Barring Service check.  Thrive complies fully with the DBS Code of Practice.  Having a criminal record will not necessarily prevent an individual from working for Thrive.

Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.

Business Development Officer 

(England) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4246) 

Full Time 37.5 hours per week – happy to talk flexible working 

Base: Sustrans offices in Bristol with the flexibility to work from home 

About the role 

This is an exciting opportunity to join Sustrans, the UK’s leading sustainable transport charity. We are looking for a highly organised individual to provide co-ordination and administrative support for Sustrans-wide business development systems, activities. 

As the Business Development Officer, you will support colleagues across the organisation bidding for tenders and grant funding, by helping to guide bid submissions through a series of steps, from initial assessment to submission to funder decision. 

In this role you will support Project Officers and Senior Managers with all aspects of bid preparation including checking for compliance, proof reading and formatting. 

This role requires you to be proactive in researching new potential funding sources and monitoring grant and tender alerts; and you will be expected to manage and further develop a suite of bidding resources.

You will work from a Sustrans office, preferably in Bristol, with the flexibility to work from home, or home-based within reasonable travelling distance from Bristol. 

About you 

Experienced in providing administrative support and coordinating work in a busy environment, you will be able to communicate and build relationships easily, enabling you to engage with multiple teams and work effectively with colleagues across the organisation. 

You will be highly organised, comfortable multi-tasking and working to deadlines, with excellent attention to detail. You’ll use your excellent planning skills to help anticipate and manage potential issues before they arise.

You will have experience of using business development management, client/customer relationship management or contact systems. Ideally you will be familiar with tender procurement portals, grant funding websites and funding sources. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 19 May 2024

Face to face interviews will take place during the week commencing 03 June 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

We are looking for a Product and Portfolio Manager within our Porfolio Development Team. You will have demonstrable experience in product/portfolio lifecycle management as well as a proven track record of successfully developing a cohesive portfolio strategy. You will need significant experience of meeting new business targets and driving business growth, as well as the development of a new business pipeline.

Salary: £40,708 - £46,523 per annum

Contract period: Permanent

Reporting to: Chief Operating Officer

Team: Portfolio Development

Location: Oxford / hybrid working (up to full time from home, in line with Picker's remote and home working policy - must be based in the UK)

In this role, you will work closely with colleagues to introduce new products and services that will support our growth and charitable impact. The role will include responsibility for meeting a new business target, through lead generation. This is an important and dynamic role that will require strategic thinking and a strongly collaborative approach. 

This role

In this role, you will:

• Manage the existing product portfolio, reviewing the existing offering in relation to market trends, client needs, the competitive landscape and the Charity's strategic goals
• Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability.
• Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change.
• Working with the Chief Operating Officer and service leads to understand trends and opportunities across the portfolio and associated markets.
• Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand.
• Financial and strategic modelling of new product options based on market demand, fit to Picker strategy, impact/income potential, strength of offering and ability to reach target audience.
• Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads.

About You

You will have:

• Demonstrable experiences in product/portfolio lifecycle management.
• Demonstrable experience of managing project timetables, including reviewing progress and amending plans to address changing requirements 
• Proven track record of successfully developing a cohesive portfolio strategy that supports brand integrity/growth, whilst growing individual business lines/products/services
• Significant experience of meeting product/service business targets. Including driving business growth with new services and/or in new markets     
• Experience of success in the development and qualification of a new business pipeline (including campaign management and follow-up)
• Demonstrable leadership skills, with the ability to lead projects through to successful completion
• High levels of IT literacy, especially in Microsoft Word, Excel, PowerPoint, Outlook, Teams  and Dynamics
• Highly numerate and confident in dealing with quantitative data including management and financial information 
• Ability to work collaboratively at corporate and departmental levels and, where necessary, with external suppliers and contacts 
• Excellent grasp of the English language in the business context 
• Ability to apply innovative thinking to identify how new research methodologies could be beneficial to the organisation and its clients
• Empathy with Picker and its aims

This is a summary of the job description. Please review the full job description below.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days holiday, increasing to 30 days, plus public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Season ticket loan scheme
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team